•
Increase
frequency of Open Board meetings and return to recording them in their
entirety, including Q&A and maintain recording on website for a minimum of
1 year.
•
Restore past
recordings of Open Board of Trustee meetings to the Concordia website.
•
Return to open
forum questioning of BOT candidates instead of 1:1 questioning on Candidate’s
Night.
•
Fully discuss
potential changes to Bylaws and Rules and Regulations at Open Board meetings one
meeting prior to the actual vote.
•
Post all
non-confidential information on Concordia’s website (e.g., minutes, vendor contracts,
Master Deed and amendments) within a week of being finalized.
•
Review and update Rules and Regulations periodically
for relevance, using a volunteer committee of interested homeowners.
•
List committee
chairpersons in every issue of The Concordian, the Concordia website and in the annual directory.
•
Add new
members to committees based on relevant experience and expertise.
•
Introduce informal
evening “town halls” attended by 1 or more BOT members to
take a regular pulse of the community.
•
Report
monthly to the community of written suggestions from residents (# made,
accepted, rejected, pending) and explain briefly the rationale for each
decision. Post on the Concordia website, Nextdoor and
in The Concordian.
•
Report annually
to community on applicants for committees (# applied, accepted, rejected).
•
Ensure
vendor performance criteria (where applicable) is available to residents. For example, per the Landscaping contract,
the vendor should be hand weeding garden beds.
•
Post all Concordia
job positions and job descriptions on the Concordia website.
o Audit positions to determine what is actually
being done vs. what should be done based on the job description.
• Ensure property manager has an open-door
policy and is accessible by phone and e-mail to residents.
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